Last updated: September 9, 2026
Unisium subscriptions are sold by Paddle, our authorized reseller and Merchant of Record. Paddle processes payments and refunds.
Discretionary refunds
Discretionary refund requests must be submitted within 14 calendar days of the transaction date. Submitting a request within this 14-day period does not guarantee a refund. Paddle reviews requests under its Refund Policy on a case-by-case basis.
Withdrawal and other consumer rights
Statutory withdrawal and refund rights are separate from discretionary refunds. Where a withdrawal right applies, it is not subject to Paddle's discretionary approval. For consumers in the EU, EEA, Switzerland, and UK, Paddle's Refund Policy describes a 14-day withdrawal period for eligible purchases, including a new 14-day period after a free trial ends. That policy explains the applicable conditions, exceptions, and regional renewal rules.
Using Unisium does not by itself mean that you have waived a withdrawal right. Mandatory rights for faulty or misdescribed services also remain available. Nothing in this policy limits rights that cannot legally be limited.
You can request a refund through Paddle's buyer-support service, or email learn@unisium.io and we will help you with the request.
Canceling a subscription stops future renewal but does not automatically refund a charge already made. See our Subscription Terms & Conditions for information about trials, renewals, and cancellation.
Contact
Billing and refund support: learn@unisium.io
Unisium AS